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  Customer Service Policy  
     
  At Babies Direct, we will endeavour to ensure all items are in stock. However due to uncontrollable circumstances some items may be out of stock. All Furniture items are on order basis and may take up to 12 weeks delivery. (Please note all Furniture items do not fall under the Out of Stock refund policy as they are on order basis only taking up to 12 weeks. Furniture will incur a 50% cancelation fee if cancelled outside of 72 hours from time of purchase. This cancellation fee can be issued to the customer as a credit note to spend on line).  
     
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Boori Cots
Save up to 15% on Boori Country Cots
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Baby Jogger
Huge savings on all Baby Jogger Prams
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Phil & Teds
Save up to 15% on selected Phil & Teds products
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Safe N Sound
Huge Savings on all Safe N Sound carseats
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SteelCraft
Save up to 15% on Steelcraft items
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Tasman Eco
Great savings on Tasman Eco Cots and Furniture
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